Shipping policy

Shipping & Delivery

At Deanurx, we are committed to delivering your order quickly, safely, and reliably. Orders are fulfilled from the nearest available fulfillment center based on inventory availability to provide the fastest possible delivery.

Order Processing

Orders are typically processed within 1–2 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

Estimated Delivery

Most orders arrive within 3–8 business days after shipment. Delivery times may vary depending on your location, carrier operations, weather conditions, or peak holiday seasons.

Tracking Your Order

A tracking number will be emailed to you as soon as your order ships. Please allow up to 24 hours for tracking information to become active.

Shipping Address

Please ensure your shipping address is correct before placing your order. If you need to make changes, contact us as soon as possible. Once an order has been shipped, we may not be able to modify the delivery address.

Customs & Import Fees

International orders may be subject to customs duties, taxes, or import fees determined by your local authorities. These charges are the responsibility of the customer and are not included in the order total.

Shipping Delays

While we work hard to meet the estimated delivery times, occasional delays caused by carriers, customs inspections, severe weather, or other circumstances beyond our control may occur.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact our customer support team within 7 days of the expected delivery date. We will work with the carrier to help resolve the issue as quickly as possible.

Need Help?

If you have any questions about your shipment, please contact our customer support team. We are always happy to help.

Email: support@deanurx.com